Information About 911

Tri-Lakes Monument Fire Protection District is supported by the El-Paso Teller County E911 Authority.  When you call 911, your call is routed to the El-Paso county dispatch center where the call information is taken and appropriate units are dispatched to the incident.

General Information about 911

• Only call 911 in emergency situations

• Do not call the fire department directly, call 911 instead

• Make sure your address is visible from the street during the day and night

What Information do I Need?

Remember, the questions listed below are only a few of the questions you may be asked by an emergency call taker.  Don't hesitate telling the call taker any other information you think is important.

Fire

1. A phone number where you can be reached

2. The address of the fire

3. The type of fire (brush, vehicle, structure, electrical, etc.)

4. The status of the fire (smoldering, smoking, etc.)

5. Whether there are any injuries

6. Whether everyone is accounted for

7. Any other pertinent information

Medical

1. A phone number where you can be reached

2. The address of the Medical

3. Specific location of medical (hallway, room number, etc.)

4. Age and gender of the patient

5. Details about medical (if known)

6. History of illness and medication

7. Any other pertinent information

Traffic Accident

1. A phone number where you can be reached

2. Address or intersection of the accident

3. Extent of the accident (fender-bender, roll over, etc.)

4. Whether there are any injuries or entrapments

5. Any other circumstances (fire, smoke, fluids leaking, etc.)